When processing an email marketing campaign, emailR automatically manage the un-subscriptions using various methods:
- With a system mail merge field you can use in your HTML: {%sysUnsubscribe%}
- Through the “List-Unsubscribe” header, which is automatically added, and managed by various ISP (I.e. Windows Live Hotmail...).
- When clicking on the “this is a spam” button of their mail client
When using the one of the two firsts methods, a basic form, asking for un-subscription confirmation, is displayed. If the user confirms, he then have a predefined message confirming that the un-subscription procedure was successful, and offer him to eventually re-subscribe.
When the procedure is completed, the recipient email address is stored in the quarantine list, and any further email sent to this address, using that sender profile will automatically be blocked by the system, and reported as quarantined in the bounced details section of the campaign statistics.
This procedure cannot be modified in any way, but you may at least personalise the look and feel of this procedure, and eventually add an introduction text.
To do so, simply prepare an HTML page, including the {%sysUnsubscribeConfirm%} system tag to define where to place the confirmation form and message.
Please note that if the {%sysUnsubscribeConfirm%} system tag is missing, the un-subscription procedure cannot be completed.